Introduction
Since we, the company Chemp Super Foods SRL, wish to maintain your trust and safety, we will protect the security of your personal data disclosed to us online, in full compliance with Regulation (EU) 2016/679 (“General Data Protection Regulation” or “GDPR”), as well as with any other legislation applicable on the territory of Romania. We consider it very important to inform you about the way in which we will use your personal data, therefore we kindly ask you to carefully read this Privacy Policy.
Who we are and how you can contact us
I-Nutrition is the trade name of the company Chemp Super Foods SRL, a legal person with registered office in 550052 Sibiu, Str. Turda Nr. 30, registered with the Trade Register under no. J32/1892/2021, unique tax registration code RO44959265.
If you wish to obtain more information regarding the processing of personal data, please contact the Chemp Super Foods SRL Data Protection Officer at the e-mail address support@chempfoods.com or by post/courier at the address Str. Turda Nr. 30, 550052 Sibiu with the mention: “To the attention of the Chemp Super Foods SRL Data Protection Officer.”
Personal information
Through this site we will not collect your personal data (for example: name, address, telephone number or e-mail address) unless you voluntarily choose to disclose it to us.
When you create an account on Animalpak.ro (Chemp Super Foods SRL), you provide us with: first and last name, address, telephone number and e-mail address.
When you place an order, you provide us with information such as: the desired product, first and last name, delivery address, telephone number, e-mail address, payment method, bank card data, etc., or, as a legal entity, also the company name, unique registration code (CUI), registration number (J), registered office.
Because you have the possibility to register through your Facebook account, you will be redirected to the page administered by Facebook Inc., where you will be informed regarding the transfer of your data to Animalpak. You can consult Facebook’s privacy policies at the following link:
https://www.facebook.com/about/privacy
Animalpak.ro (Chemp Super Foods SRL) does not wish to collect or process data of minors who have not reached the age of 18 years.
Purpose of use
The information provided to Animalpak.ro (Chemp Super Foods SRL) is used only for the purpose for which it was entered (placing orders, delivery of ordered products, subscription to the newsletter, etc.), in accordance with the laws in force. Animalpak.ro (Chemp Super Foods SRL) does not provide your e-mail address to third parties, does not encourage spam and does not make your data public without requesting your consent.
Animalpak.ro uses your personal data for the following purposes:
- For the provision of Animalpak.ro (Chemp Super Foods SRL) services for your benefit:– creation and administration of the member account within the site www.animalpak.ro (Chemp Super Foods SRL);– processing of orders, including their receipt, telephone confirmation, invoicing and dispatch;– resolution of cancelled orders or of problems of any nature relating to your order, our products or services;– return of products in accordance with legal provisions;– reimbursement of the value of products in accordance with legal provisions;– provision of support services, including offering answers to the questions you may have regarding your orders or the goods and services of Animalpak.ro.
- For the improvement of the services offered by Animalpak.ro (Chemp Super Foods SRL) and for marketing purposes: Because we wish to constantly improve the services we offer, Animalpak.ro collects information by requesting your opinions and suggestions. Filling in this field is optional, and publication of testimonials on the site is made without disclosing your e-mail address, only your first name or nickname.
Because we wish to keep you informed about our news or promotions we send you e-mails with this information. Such marketing communications are used based on your prior consent (subscription to the newsletter). You may withdraw this consent at any time by unsubscribing from the newsletter or by a simple request to the e-mail address support@chempfoods.com
Animalpak.ro (Chemp Super Foods SRL) respects the rights regarding the protection of persons with regard to the processing of personal data (Law no. 679/2016) and regarding electronic commerce (Law no. 365/2002). Among these are included, but not limited to:
– the right to request the company Animalpak.ro (Chemp Super Foods SRL) to process (or not) your personal data free of charge;
– the right to object at any time that the data concerning you be subject to processing;
– the right to request the company Animalpak.ro (Chemp Super Foods SRL) to rectify, update, block or delete, free of charge, the data provided by you and whose processing is not in accordance with the provisions of Law no. 679/2016;
– the right to request the company Animalpak.ro (Chemp Super Foods SRL) to cease, free of charge, the processing of your personal data;
– the right to request the company Animalpak.ro (Chemp Super Foods SRL) to cease sending promotional e-mails;
– the right to address the courts of justice.
Any request regarding the exercise of rights will be dated, signed and sent by the person registered in the database by e-mail to the address support@chempfoods.com or by post to the address: Str. Turda Nr. 30, 550052 Sibiu, Romania
The company Animalpak.ro cannot be held responsible for errors arising from the negligence of the user regarding the security and confidentiality of his/her account and password.
We will NOT sell, provide or rent your personal data.
To whom we transmit your personal data
The courier companies Cargus & GLS, through which the ordered products are delivered, receive from Animalpak.ro your name, delivery address and telephone number for the purpose of dispatching the parcel.
Also, in case you choose card payment, we inform you that the online platform www.plationline.ro has access to your card data.
By voluntarily subscribing to the newsletter, for the purpose of receiving e-mails with Animalpak.ro promotions, the platform www.mailchimp.com has access to your name and e-mail address.
By completing the form in the section “Looking for a trainer?” you provide the contacted trainer with data such as name, e-mail address and other details that you decide to write in the message. Animalpak.ro (Chemp Super Foods SRL) is exempted from any responsibility regarding the confidentiality of the data that you decide to provide by contacting trainers through the site www.animalpak.ro.
Other categories of recipients who may have access to certain personal data:
– our employees, subject to legal and contractual confidentiality obligations regarding the data they access, for the purpose of carrying out their activity;
– marketing service providers, subject to legal and contractual confidentiality obligations regarding the data they access;
– IT service providers, subject to legal and contractual confidentiality obligations regarding the data they access;
– accounting service providers, subject to legal and contractual confidentiality obligations regarding the data they access.
User data is stored on servers located in Frankfurt and the Netherlands, meeting the strictest security criteria.
How long do we process personal data?
Your data will be stored as long as you have an account on the site www.animalpak.ro (Chemp Super Foods SRL) User data is processed for the entire period necessary for fulfilling the purpose for which it was collected, as the user was informed at the moment when these data were provided. In addition, some information, such as data required in the financial IT system, is kept for the entire period necessary to comply with the legal obligations in force.
Automatically collected non-personal information
When you access our site, automatically (and not by registration) we will collect non-personal data (for example: type of Internet browser used, operating system used, the name of the site that directed you to our page, number of visits, average time spent on site, pages viewed).
Cookies
When you view our site, we will store on your computer certain data in the form of “cookies” in order to be able to automatically recognize your computer the next time you visit us. These cookies will help us, for example, to store your password to make authentication easier (so you will not have to enter the password each time) or, if you use an online “cart,” these cookies help us keep track of the products you wish to order.
If you do not wish to receive these cookies, please configure your Internet browser to delete all cookies from the hard drive, to block all cookies or to receive a notification before a cookie is stored on your computer.
Animalpak.ro (Chemp Super Foods SRL) reserves the right to change and update the Privacy Policy without any prior notice. Therefore, please periodically visit this section. More information about cookies can be read on the Terms and Conditions page.
